One reader had to guess after a database glitch led to that expiration date appearing as “null,” but it should be 30 days from your notice. If you do nothing, you’ll lose access to your mail, contacts and calendar on whatever date was specified in your e-mail notification. (That can happen even if your mail doesn’t move from one service to another: Verizon subscribers had to tweak mail settings after a 2015 security upgrade.) If you get your mail in a Web browser, you’ll only have to bookmark a new address. And making this switch will bring an unadvertised benefit Verizon spokesman Raymond McConville noted in an e-mail: You’ll be able to keep that Verizon address even if you move to a different Internet provider, because “the email is technically no longer tied to their broadband service.”īut you will have to plug in new server settings in any mail programs you use on a computer, phone or tablet, as this AOL help file explains. AOL’s mail syncs across devices and isn’t helpless in the face of spam.

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